Sorry you were disappointed with your trip. The vast majority of your complaints are unfortunately problems with all river cruises, and isn't confined to Viking.

Whether you're planning to sail down the Danube or along the Mekong, make sure you check the Which? independent survey of the best and worst river cruise lines.

View complaints of Viking Cruises filed with BBB. BBB helps resolve disputes with the services or products a business provides.

Understanding the Context

We just sailed Frances Finest, with the 2nd week being Lyon to Provence. Ive never complained about Viking before, however, I am now. The water level on the Rhone was very high: I.

We had been enjoyed every river cruises & ocean cruises in the past years. But my last river cruise was extremely disappointing for the air departure, train transfer and finally departure.

We have traveled with Viking two previous times, both were excellent European river cruises. We booked a third cruise last year that includes Iceland and the British Isles for this May.

Viking River Cruisers beware. We're sharing our experience so you don't make the same mistake. We were enjoying our Viking River Cruise that sailed from Lyon to Avignon last year...until...

Key Insights

Read the real customers' feedback and reviews, which can give you some ideas of whether it is worth for doing a Yangtze cruise and what you'll experience taking a Yangtze cruise with us.

Browse page 7 for more real reviews and complaints about Viking River Cruises. Share your experience on ComplaintsBoard.

We didn't have any problems dealing with the US operations pre-cruise (some have found them difficult), and once you're on the ship you are treated like royalty. We did a DIY in Lucerne.

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